Website terms of use

WHO WE ARE AND WHAT THIS AGREEMENT DOES
  • We, AxisBiotix Limited, The Core, Newcastle Helix, Newcastle upon Tyne NE4 5TF, license you to use our website located at www.axisbiotix.com (Website).
  • We are a limited company. Our main trading address is The Core, Newcastle Helix, Newcastle upon Tyne, NE4 5TF. Our VAT number is GB352267307.
  • To contact our customer service team, please e-mail info@axisbiotix.com.

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    BY USING OUR WEBSITE YOU ACCEPT THESE TERMS

    • By using our Website, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must not use our Website.
    • We recommend that you print a copy of these terms for future reference.
    PERMITTED USE
    • You agree to use this Website solely for your own personal use to obtain information about and to purchase our products and services..
    • If you make a purchase from our Website, our Terms and Conditions of sale WEBSITE TERMS AND CONDITIONS OF SALE will apply to the sales.

    YOUR PRIVACY

    We only use any personal data we collect through your use of the Website in accordance with our privacy policy. For further information on how we use your data and your data protection rights, please see our privacy policy [LINK TO PRIVACY POLICY].

    • Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the Website may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
    HOW TO TELL US ABOUT PROBLEMS
    • If you think the Website is faulty or wish to contact us for any other reason, please email our customer service team at info@axisbiotix.com or via the contact details shown on the website www.axisbiotix.com.
    YOU MUST BE 18 TO USE THE WEBSITE

      You must be 18 or over to accept these terms and use the Website.

      YOU MUST KEEP YOUR LOGIN DETAILS SAFE
      • You will be asked to sign up and create login details to create an account for the Website, which may include a user identification name and password. You must treat your login details as confidential and you must not disclose them to any other person.   
      • We have the right to disable any user identification or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.
      CHANGES TO THESE TERMS
      • We may need to change these terms from time to time to reflect changes in law or best practice, to deal with additional features which we introduce, or for any other reason, and may do so at any time at our discretion.
      • Every time you wish to use our Website, please check these terms to ensure you understand the terms that apply at that time.
      • If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@axisbiotix.com.
      UPDATE TO THE WEBSITE AND CHANGES TO THE SERVICE

      From time to time we may automatically update the Website and/or any content in the Website to improve performance, enhance functionality, reflect changes to the operating system, address security issues, or for any other reason, and may do so at our discretion.  

      WE MAY SUSPEND OR WITHDRAW THE WEBSITE
      • The Website is made available free of charge.
      • We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
      WE MAY SET COOKIES ON YOUR DEVICE

      We may set cookies on your device. Our Cookie Policy [INSERT AS LINK TO COOKIE POLICY] sets out information about the cookies on our Website.

      WE ARE NOT RESPONSIBLE FOR OTHER WEBSITES YOU LINK TO
      • The Website may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).
      • You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.
      • We assume no responsibility for the content of third party websites linked on the Website. Such links should not be interpreted as endorsement by us of those linked websites.  We are not liable for any loss or damage that may arise from your use of them.
      RULES ABOUT LINKING TO THE WEBSITE
      • You may link to the home page of the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
      • You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part, without our prior written consent.
      • You must not establish a link to the Website in any website that is not owned by you.
      • The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page.
      • We reserve the right to withdraw linking permission without notice.
      • If you wish to link to or make any use of content on our site other than that set out above, please contact e-mail info@axisbiotix.com.
      UPLOADING CONTENT TO THE WEBSITE

      You retain all of your ownership rights in the content you upload to the Website, but by uploading content you are explicitly granting us a perpetual, irrevocable, worldwide licence to use, store and copy that content and where such use involves using personal information, this shall be in accordance with our privacy policy (see paragraph 3).

      INTELLECTUAL PROPERTY RIGHTS
      • All intellectual property rights in the Website and the content on the Website (including where applicable our branding and logo) throughout the world belong to us (or our licensors) and the rights in the Website are licensed (not sold) to you. You have no intellectual property rights in, or to, the Website other than the right to use it in accordance with these terms.
      • The Website may utilise or include open source software code of third party software and copyrighted material or may be subject to third party or open source licences.
      • You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
      • If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
      OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
      • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
      • When we are liable for damage to your property. If our negligence causes damage to a device, or any data or digital content belonging to you, we will either repair the damage or pay you compensation.  However, we will not be liable for damage that you could have avoided by following our advice or for damage that was caused by you failing to correctly follow instructions or to have in place any minimum system requirements advised by us, or by your failure to take reasonable precaution such as installing suitable anti-virus protection.
      • When we will have no liability to you. We will not be liable to you under any circumstances, except where our negligence causes damage to your property. In particular, we will not be liable for any loss or damage caused by a virus, or any other material that is malicious or technologically harmful, which may infect your device, data or digital content due to your use of the Website or in relation to your downloading any content from the Website, or on or from any third party website linked to the Website.
      • Limitations to the Website. The Website is provided on an as is basis without any warranty, promises or guarantees of any kind whether express or implied. Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content or any information provided on the Website is accurate, error-free, complete, or up-to-date. The content on the Website is provided for general information only.  It is not intended to amount to advice on which you should rely.
      • Our total liability to you for loss or damage. Except as set out in paragraph 16.1, our total liability to you in any circumstances is limited to one hundred pounds Sterling (£100).
      WE MAY END YOUR RIGHTS TO USE THE WEBSITE IF YOU BREAK THESE TERMS
      • We may end your rights to use the Website at any time by contacting you if you have broken these terms.
      • If we end your rights to use the Website, you must immediately stop all activities authorised by these terms, including your use of the Website.
      WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE
      • We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
      NO RIGHTS FOR THIRD PARTIES
      • This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.
      IF A COURT FINDS PART OF THIS CONTRACT ILLEGAL, THE REST WILL CONTINUE IN FORCE
      • Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
      EVEN IF WE DELAY IN ENFORCING THIS CONTRACT, WE CAN STILL ENFORCE IT LATER
      • Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
      WHICH LAWS APPLY TO THIS CONTRACT AND WHERE YOU MAY BRING LEGAL PROCEEDINGS
      • The contract is governed by English law and you can bring legal proceedings in respect of it in the English courts. If you live in Scotland you can bring legal proceedings in respect of the contract in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the contract in either the Northern Irish or the English courts.

      SOCIAL MEDIA COMPETITION TERMS AND CONDITIONS



      1. There is no entry fee and no purchase necessary to enter this competition.
      2. By entering this competition, an entrant is indicating the individual’s agreement to be bound by these terms and conditions.

      3. Route to entry for the competition and details of how to enter are via AxisBiotix Instagram page

      4. Opening date and closing date for entry will be stated on the competition

      5. After the end date no further entries to the competition will be permitted.

      6. No responsibility can be accepted for entries not received for whatever reason.

      7. The rules of the competition and how to enter are stated on the post

      8. AxisBiotix reserve the right to cancel/ amend the competition if circumstances arise outside of its control 

      9. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

      10. The winner will be chosen at random within the dates provided on the competition 

      11. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

      12. By entering this competition, an entrant is indicating the individual’s agreement to be bound by these terms and conditions.

      13. Any personal data relating to the winner, or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

      14. AxisBiotix decision as to those able to take part and selection of winners is final. No correspondence relating to the competition will be entered.

      15. AxisBiotix shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.

      16. AxisBiotix also reserves the right to cancel /amend the competition if circumstances arise outside of its control

         

        SkinClear Clarity Offer — Promotional Terms and Conditions

        Promotion: 6 Boxes for £60 — SkinClear 6-Month Bundle

        Promoter: AxisBiotix Limited, a company registered in England and Wales (Company No. 12276227)

        Promotion period: This promotion is available while stocks last and will close no later than 31 May 2027. The promoter reserves the right to withdraw or amend this promotion at any time without prior notice.

        1. The Offer

        1.1 The promotion entitles eligible customers to purchase a six-box supply of SkinClear at the promotional price of £60, inclusive of free standard UK delivery. This represents a saving of £99.99 against the standard six-box bundle price of £159.99.

        1.2 The six boxes will not be dispatched in full at the time of purchase. Customers will receive their first three boxes upon completion of checkout. The remaining three boxes will be dispatched following successful completion of the SkinClear Clarity Check-In quiz ("the Quiz"), which will be made available to customers approximately 70 days after their initial purchase date.

        1.3 The Quiz must be completed in full before the remaining three boxes can be dispatched. Partial completions will not trigger dispatch of the remaining boxes.

        1.4 The remaining three boxes will be dispatched following successful completion of the Quiz

        2. Eligibility

        2.1 This promotion is open to residents of the United Kingdom aged 18 or over.

        2.2 The promotion is available to both new and existing AxisBiotix customers.

        2.3 This promotion is limited to one redemption per customer. Multiple purchases by the same customer will not qualify for additional free boxes.

        3. How to Claim

        3.1 To participate, customers must:

        • Complete the SkinClear Clarity Check-In quiz at axisbiotix.com
        • Purchase the six-box SkinClear promotional bundle at the promotional price of £60 following quiz completion
        • Complete a second SkinClear Clarity Check-In quiz approximately 70 days after purchase to unlock dispatch of their remaining three boxes
        • Follow the instructions provided by email to complete their claim

        3.2 The second Quiz link will be sent to the email address provided at the time of purchase. Customers are responsible for ensuring their email address is accurate and that promotional emails are not filtered to junk or spam folders.

        3.3 AxisBiotix Limited accepts no responsibility for claims that cannot be processed due to an incorrect or inaccessible email address.

        4. Delivery

        4.1 The first three boxes will be dispatched upon completion of checkout in accordance with AxisBiotix Limited's standard delivery terms.

        4.2 The remaining three boxes will be dispatched following successful completion of the second Quiz, approximately 70 days after the initial purchase date.

        4.3 All six boxes contain SkinClear sachets identical in formulation to those available at the standard retail price.

        4.4 The promotional price of £60 covers all six boxes and includes free standard UK delivery. No additional delivery charges will apply.

        5. Returns and Refunds

        5.1 The promotional purchase is subject to AxisBiotix Limited's standard returns policy, available at axisbiotix.com.

        5.2 If a customer returns their initial three boxes and receives a refund, their entitlement to the remaining three boxes will be forfeited.

        5.3 The remaining three boxes dispatched following Quiz completion are included within the promotional price paid at checkout. Returns of the remaining three boxes will be handled in accordance with AxisBiotix Limited's standard returns policy.

        6. General

        6.1 AxisBiotix Limited reserves the right to verify the eligibility of any customer and to disqualify any customer who provides false or misleading information in connection with this promotion.

        6.2 AxisBiotix Limited reserves the right to withdraw, amend, or extend this promotion at any time. Any changes will be reflected in these terms and conditions.

        6.3 This promotion is subject to availability and may be withdrawn at any time without prior notice if stock is exhausted prior to 31 May 2027.

        6.4 These terms and conditions are governed by the laws of England and Wales. Any disputes arising in connection with this promotion shall be subject to the exclusive jurisdiction of the courts of England and Wales.

        6.5 AxisBiotix Limited's decision on all matters relating to this promotion is final.

        6.6 These terms and conditions do not affect your statutory rights as a consumer.

        7. Data and Privacy

        7.1 Personal data collected in connection with this promotion will be processed in accordance with AxisBiotix Limited's Privacy Policy, available at axisbiotix.com.

        7.2 Quiz responses will be used for internal research purposes only. Individual responses will not be shared with third parties or used in marketing materials without the explicit consent of the respondent.

        AxisBiotix Limited is a company registered in England and Wales. Company No. 12276227.