Shipping & Returns

Our warehouse is closed over weekends and bank holidays
Postal delays can occur that are out of our control
AxisBiotix currently offers free shipping to all UK customers


UK
48 working hours
If we receive an order by 12pm, we will dispatch it on the same day. Orders placed after 12pm will be dispatched on the following business day.
Delivery times after dispatch are;

US (Shipping £13.99)
5 working days

SOUTHERN IRELAND, SPAIN, ITALY & FRANCE
5-10 working days
 
Returns
Whilst we strive ensure that our products arrive in perfect condition, in the event that they do arrive damaged, please contact our customer service team at info@axisbiotix.com. 
Due the nature of our product we cannot offer returns to opened boxes. If you no longer want your unopened box, please return this back to us within 14 days to receive a full refund. We do not cover return postage costs. You will be responsible for the cost of returning the order. We recommend returning your items using a tracked return method. Please keep your proof of postage safe until your refund has been issued.


AxisBiotix Returns
The Core, Bath Lane,
Newcastle Helix,
Newcastle upon Tyne,
NE4 5TF UK